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Vendor Subscription Terms & Conditions

These Terms govern vendor registration, marketplace listings, subscriptions, portfolio content, and the Digital Contract documentation feature.

Version 2026-07-27Effective 27 July 2026
Download the client-provided Terms PDF
Marketplace and documentation role

The Planify is not a legal party to agreements between vendors and customers. Customers choose and pay vendors directly, and vendors remain responsible for their services and commitments.

01

Original Content Policy

All photos, videos, logos, descriptions, pricing, and other content uploaded by vendors must be original or legally owned by the vendor. The Planify may remove copyrighted, misleading, or plagiarized content without prior notice.

If plagiarism or copyright infringement is found, The Planify may suspend or terminate the vendor's subscription immediately without a refund. Repeated violations may result in permanent blacklisting from the Platform.

02

Non-Refundable Payments

All payments made towards subscription plans, setup charges, profile upgrades, featured listings, or any other services provided by The Planify are strictly non-refundable and non-transferable under any circumstances.

03

Setup Fee

If applicable, the one-time setup fee charged during onboarding is non-refundable and cannot be adjusted against future subscriptions, renewals, or upgrades.

04

No Lead Guarantee

The Planify is a vendor discovery and event marketplace platform. Purchasing a subscription plan does not guarantee any minimum number of enquiries, bookings, customers, or business.

Any estimated enquiries or visibility projections shared by The Planify are indicative only and must not be considered a guarantee.

  • Profile completeness
  • Portfolio quality
  • Customer reviews and ratings
  • Response time
  • Service pricing
  • Customer preferences
  • Demand and seasonality
  • Search ranking and platform activity
05

Vendor Responsibilities

To maximize visibility and customer engagement, vendors are responsible for maintaining accurate profiles and professional customer communication. The Planify is not responsible for business loss arising from incomplete, outdated, or inaccurate vendor profiles.

  • Keep the profile updated with accurate information.
  • Upload high-quality photos and videos regularly.
  • Respond to customer enquiries promptly.
  • Honour bookings and commitments made through the Platform.
  • Maintain professional communication with customers.
  • Keep all displayed information, pricing, and availability accurate.
06

Subscription Validity

Vendor subscriptions remain active only for the purchased duration. Once a subscription expires, premium benefits, search visibility, featured placements, and other paid features may be suspended until renewal.

The Planify may modify subscription benefits, pricing, or features in future plans with prior notice.

07

Taxes

All subscription charges are exclusive of applicable taxes unless otherwise stated. GST or any other applicable taxes will be charged as required by the prevailing laws of India.

08

Professional Conduct

Vendors must maintain respectful and professional behaviour while interacting with customers, other vendors, and The Planify team. Violations may lead to suspension or termination without a refund, and repeated violations may lead to permanent removal.

  • Abusive or threatening behaviour
  • Harassment
  • Fraudulent activities
  • Fake enquiries or reviews
  • Misrepresentation of services
  • Conduct that damages the reputation of The Planify or its users
09

Digital Contract Usage

The Planify provides a Digital Contract feature to facilitate clear communication between vendors and customers.

The Planify acts only as a technology platform and is not a legal party to any agreement entered into between vendors and customers. Vendors are solely responsible for fulfilling the terms agreed upon in their contracts.

10

Customer Disputes

The Planify is not responsible for disputes related to service quality, cancellations, refunds, delays, payments, damages, or any contractual disagreements between vendors and customers.

The Planify may review complaints and take appropriate action, including profile suspension or removal, if a vendor violates Platform policies.

11

Profile Verification

The Planify may request business verification documents such as a GST certificate, PAN, Aadhaar, business registration, or other relevant documents at any time. Failure to provide requested documents may result in profile suspension or removal.

12

Modification of Terms

The Planify may modify these Terms & Conditions, subscription plans, pricing, Platform features, or policies at any time. Continued use of the Platform after an update constitutes acceptance of the revised terms.

The PDF is the client-provided legal source. This web version is structured for readability and should be reviewed by qualified legal counsel before production launch.

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The Planify helps you discover verified event vendors across India. Compare portfolios, and plan weddings, birthdays, anniversaries, baby showers, and more—all in one trusted platform.

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